Your medical record

We keep medical records about your condition and treatment.

What are medical records?

Your records may include:

  • test results
  • x-rays
  • scans
  • medical reports
  • surgical or clinical notes.

Your medical records may be kept in an online database, as a paper file or a combination of both.

Your records are private and confidential.

Privacy and confidentiality

We’re committed to making sure your medical records are private and confidential.

In some situations, your health information will need to be shared between healthcare providers.

Accessing your medical records

You have the right to apply for access to information held in your health records under the Administrative Access Scheme. To apply for access, complete the Administrative Access Application form (PDF, 221KB) or contact the Administrative Access Officer, Release of Information Unit on 07 4226 8684 or ROI-CBH@health.qld.gov.au.

When seeking access to your health information, you will need to provide evidence of your identity, such as:

  • passport
  • copy of a certificate or extract from a register of births
  • drivers licence (which could include an electronic scanned copy) or Proof of Age card
  • a statutory declaration from an individual who has known the person for at least one year, or
  • if the person is a current prisoner they can provide a photocopy of their prison identity card. The photocopy must be certified by a relevant Corrective Services employee confirming the prisoner’s identity.

If you have any questions or concerns regarding evidence of identity documents or requirements, please contact our Administrative Access Officer.

If your application cannot be processed under administrative access, it will generally be referred for processing under the Information Privacy Act 2009 (Qld) or Right to Information Act 2009 (Qld). Read more about making a right to information application.

GP access to your hospital medical records

Your GP needs access to your hospital records, imaging and test results so they can give you ongoing care and treatment after you've been in hospital.

You’ll usually be given a discharge summary when you leave hospital, which you should take to your GP on your next visit. The hospital may send it directly to your GP. The summary will list the tests, procedures and treatments you had in hospital, and other important information.

Online access for GPs

GPs can register to have online access to medical records and patient information from Queensland Health clinical and administrative systems.

These may include:

  • pathology and radiology results
  • medications
  • allergies and alerts
  • care plans and discharge summaries.

If you don’t want your GP to have access to your information, you can opt out online or by calling 13 43 25 84. We can also arrange interpreter services for you.

Read more about what sort of information your GP can access.

Last updated: November 2021